Policy

DEPOSITS

To secure your reservation, a NON- REFUNDABLE deposit is required at the time of booking. The remaining balance is due once the service is rendered. If you need to reschedule your appointment, you may transfer your deposit up to 3x. However, after the 3rd time if you are still unable to make your appointment your deposit will be forfeited. Please note, that deposits CAN NOT be transferred to another guest.

CANCELATIONS

When scheduling an appointment, a credit card number or Gift Certificate will be required to hold the reservation. Should a cancellation or date change be necessary, we request a minimum of a 24-hour notice. No shows for scheduled reservations will result in cancellation fees being charged to the credit card or gift certificate used to hold or secure the reservation. This will result in the full cost of any services scheduled.

***PLEASE NOTE: ALL NO SHOW APPOINTMENTS WILL BE CHARGED 100% OF THE SERVICE FEE! THIS IS NON-REFUNDABLE***

ARRIVAL

Being on time for your appointment is greatly appreciated to receive your full service and to ensure other clients are not inconvenienced. To fully benefit from your service, please arrive 15 minutes before your scheduled appointment time. Late arrivals will result in a shortened treatment time so that other guests are not inconvenienced. This on-time arrival will allow the appropriate amount of time to complete or update client service forms and begin services promptly.

APPOINTMENTS

Mondays are by appointment only. Though we do offer walk-ins any day of the week we do recommend making an appointment. Please keep in mind that walk-ins will be worked into the schedule but will not come before scheduled appointments.

EXTRA GUEST/ CHILDREN

Due to safety reasons and insurance purposes, bringing additional individuals to your appointment is not allowed. This is including children unless service is being rendered. We hope you understand we cannot assure their safety in a professional environment. We also do not want to compromise the experience of our other guests.

GIFT CERTIFICATES

Haus of Beaute offers gift certificates for ALL spa services. Certificates can be purchased for a dollar amount. All gift certificates are valid for one year from the date of purchase. You can locate the effective date and the expiration date written clearly on the front of the gift certificate. Please note that these purchases are non-refundable, non-transferable and, cannot be redeemable for cash. All guests must present the physical gift certificate upon arrival for their appointment. Haus of Beaute is not responsible for lost or stolen gift certificates.

REFUND AND RETURNS

Unfortunately, and without exception, we cannot accept any returns on any skincare products.

CELL PHONES

To help preserve the peace and ensure a relaxing experience for yourself and the other guest at Haus Of Beaute, we ask that you silence your cell phone or place on vibrate.

Haus of Beaute accepts cash, Visa, Mastercard or American Express. State sales tax will be charged where applicable.